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#STRShareSunday: the Tahoe House

strsharesunday Oct 25, 2020

Time for #STRShareSunday! This week we want to share The Tahoe House!

This *might* be a first... the Tahoe House shared our hashtag in a reel!

They might be new to AirBnb, but what we LOVE is that they've been creating excitement as they take us along on their journey of creating this space as they bought it and rehabbed it. They were already collecting emails before they even opened (awesome)!

Even though they aren't even open yet, they are still CRUSHING the marketing game, proving that you don't have to be an established STR to start doing these things. We also LOVE their branding: signage, pillows, coasters, custom robes (omg)... you name it! We love the brand they are building, so go give them some love!

The Tahoe House on AirBnb

The Tahoe House on Instagram

We would love to feature YOU, so don’t forget to use the #STRShareSunday to get your chance!

 

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84 | How to Give Constructive Criticism to Your Turnover Team

Uncategorized Oct 22, 2020

 

In the rental industry, we all REALLY depend on our turnover teams. They’re an essential part of making sure business runs smoothly and that our guests are happy. So what do you do if you notice room for improvement, but don’t want to come across as rude or obsessive?

This is not about your demands as the host, it’s about giving the guest the best experience possible. Keep in mind, no one is going to care about your business as much as you do. That being said, your turnover team is operating their own business, and they want to keep their client (you) happy just as much as you want to keep your guests happy. 

So how do we give constructive criticism to this important part of our business?

  1. Have experience in what you’re asking them to do. Make sure it’s possible and make sure they have the tools to accomplish it.
  2. Consider developing the role of inspector. It is asking a lot to have the turnover team also do an inspection.
  3. Let your turnover...
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#STRShareSunday

strsharesunday Oct 18, 2020

Time for #STRShareSunday! This week is a little different... since there was no episode this week, we're going to highlight one of our listings and some STR #protips

This listing is located in Columbus and hosted by Nestrs

Here's a few STR tips to glean from this space:

There is an attached garage, which the owner wasn't sure if they wanted to include, however, guests LOVE the off-street parking. Think how much you would normally pay for parking downtown! Knowing that their car is safe in a garage is HUGE for guests, so the takeaway here is even a simple amenity like parking can make all the difference for your guests!

Highlight the amazing things about your property, but also highlight the quirks. In this listing, there's only one full bathroom, and it's located on the first floor off the kitchen, while the two bedrooms are upstairs. I make sure to make this clear in the listing so my elderly guests or guests of limited mobility are aware!

This home is in a great location...

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#STRShareSunday: Little River Tiny House

strsharesunday Oct 11, 2020

Time for #STRShareSunday! This week we want to share the Little River Tiny House

Hosted by Amber and Tyler and located in Tennessee, this rental has been TWO years in the making! They have been building this from the GROUND UP and we are so excited for them because they JUST launched it on AirBnb.

If you head over to their instagram feed, you'll see it's ON POINT with gorgeous pictures, branded highlights, and all the natural amenities and sights that potential guests can see.

Also... their rooftop deck... when can we come over for some cocktails and stargazing!? Amber and Tyler, we are so excited for you and we've enjoyed following your journey!

Little River Tiny House on Airbnb

Little River Tiny House on Instagram

We would love to feature YOU, so don’t forget to use the #STRShareSunday to get your chance!

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83 | Never Stop Experimenting | with Sarah Nie and Karen Gleason of POP Rentals

Uncategorized Oct 08, 2020

 

Never stop experimenting — that’s the theme of this conversation with the people behind POP Rentals.

Sarah Nie is a professional vacation rental manager and director of guest experiences at POP Rentals, a company she founded in 2011 and will soon be operating with Karen Gleason of POP Realty Group. Their team helps anyone buy, sell, or rent in western North Carolina. With Sarah’s expertise in helping others take full advantage of technology and Karen’s 20+ years of real estate experience, they’ve managed to take their individual strengths and combine them into a business that is greater than the sum of its parts. They both have a few topics they brought to discuss how they’re managing their rental business, and how they continue to experiment with doing things differently to remain competitive and bring in more revenue.

Eliminating refundable damage deposits

Short-term rentals are often directly competing with the hotel industry. They have...

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#STRShareSunday: A Little Southern Stay

strsharesunday Oct 04, 2020

This week we want to share A Little Southern Stay!

Whatever it is that gets you down, you always have to go back to your "why". Jay and Kelly know their "why," and that's their daughters!

Let's talk about their hospitality, which is SO important. The special touches they put in their STR: shaving kits, makeup wipes, iron & ironing board... all the little things a guest might forget or might need, they have it!

They let their guests know their extra cleaning procedures, and also give great information about the top things to do nearby. Go check them out, give them a follow and a heart!

A Little Southern Stay on Airbnb

A Little Southern Stay on Instagram

We would love to feature YOU, so don’t forget to use the #STRShareSunday to get your chance!

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82 | The Role of the Inspector

Uncategorized Oct 01, 2020

 

The turnover process is the foundation of a thriving rental business. If you’re not ready for that next guest, they are going to let you know.

One role we haven’t discussed before is that of the inspector. Whether you’re doing your research before you start renting, you’re just starting, you’re feeling hosting fatigue, or you’re a seasoned renter with hundreds of units, this information will be relevant to you. Utilizing the role of inspector effectively can be an absolute game-changer for your business. Let’s talk about how you can implement this in your business, shall we?

What the heck is an inspector?

Whether this is you in the early stages of business or part of your turnover team as your business grows, the inspector is someone who can come in after your cleaning team with a fresh set of eyes to see all the things your guests are likely going to see. Our cleaning teams are under a lot of pressure, and this role is meant to add...

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#STRShareSunday: Appalachian A-Frame

strsharesunday Sep 27, 2020

Located in Blue Ridge, NC, this 70s style A-frame is hosted by Emily & John Smith!

They have their own website, you guys! Their link is in their instagram, and it's FABULOUS.

Our favorite thing about their on their website, they have a pop-up where you can sign up to be notified of last minute cancellations! They collect emails before people have even stayed there. GENIUS.

If you want to stay there, they are BOOKED UP every weekend for the rest of 2020, so start planning for 2021!

Appalachian A-Frame on Instagram

Appalachian A-Frame Website


We would love to feature YOU, so don’t forget to use the #STRShareSunday to get your chance!

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81 | Stage to Rent Q&A

Uncategorized Sep 24, 2020

 We are in the process of launching our Stage to Rent Academy course for anyone who wants to create a living furnishing and designing short-term rentals. So, we wanted to go over some of the questions we have received during our webinars! Regardless of whether you’re a designer, stager, owner, or host, these questions and our answers will add value to your business and get your wheels turning.

Which room should I spend the most money on: the bedrooms or the living space?

These are easily getting the bulk of the time with guests. But which one you focus on more depends on a couple of things.

  • What does your property specialize in? Are you a one-bedroom business or travel stay more downtown, or are you a sprawling vacation space? Think about how much time your ideal guests will want to spend in each area.
  • Think about what you need in the space before you start working about your dollar amount.
  • The two most expensive items are likely going to be your couch and your...
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#STRShareSunday: The Inn Between

strsharesunday Sep 20, 2020

Time for #STRShareSunday and this week we want to share The Inn Between!

Jake and Leah are your hosts, and we've actually been following them for awhile.

But really... let's talk COLOR. They are crushing it with 6 properties, all with 5 stars, all dialed in with color and a hint of vintage. Clean, approachable... just GORGEOUS.

Jake and Leah provide wonderful experiences, tell you about the surrounding area (and they do not hold back!), and best of all, they compile each of their properties into one website. If you're a host of multiple properties, check out their page for some serious website inspo! Be sure to show them some love!

Website: The Inn Between

Instagram: @theinbetweentx

We would love to feature YOU, so don’t forget to use the #STRShareSunday to get your chance!

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